Vocatively

PIPEDA & PHIPA compliant AI receptionist for Canadian businesses

Hear what your callers experience — a short AI greeting demo

PIPEDA & PHIPA compliant · Canadian data · Live in 48 hrs

Every Call Answered.Every CallerProtected.

Vocatively is your always-on AI receptionist — answering every call, capturing every detail, fully PIPEDA & PHIPA compliant. No voicemail. No missed callers. No compliance risk.

7-day free trial · No credit card required

0
Missed calls
24/7
Coverage
90-day
Auto-purge
100%
Canadian data

Before & after Vocatively

See how your practice changes when every call is answered by AI.

Without Vocatively

  • Missed calls go to voicemail
  • Patients wait hours for callbacks
  • 85% of callers hang up on voicemail
  • Lost revenue from missed inquiries

With Vocatively

  • Every call answered in 2 rings
  • Instant call summary to your dashboard
  • Caller details captured automatically
  • Callback scheduled — no caller left behind

Talk to our AI receptionist right now

Don't take our word for it — have a real conversation with our AI. It will answer as the receptionist for Lakeview Family Health Centre, our demo clinic. Experience firsthand how natural and professional it sounds.

  • Live voice conversation — not a recording
  • Ask it anything — inquire about services, hours
  • Same AI that powers our customers' phone lines
  • 2-minute demo — no signup required

Live Demo: Lakeview Family Health Centre

Talk to our AI receptionist right now

Try our AI receptionist — live

Experience a real conversation with our AI. It will answer as the receptionist for a sample family health clinic.

Requires microphone access. 2-minute demo call.

Powered by Vocatively — PIPEDA-compliant AI receptionist for Canadian businesses

The Voicemail Problem

When callers hit voicemail, you lose.

Studies show that 85% of callers won't leave a voicemail. They hang up — and call the next practice on their list. That's your competitor answering the call you should have taken.

85%

of callers hang up on voicemail

$650

avg lifetime value of a missed patient call

The Vocatively Solution

Every call answered. Every caller helped.

Our AI receptionist picks up instantly — no hold music, no voicemail, no lost opportunities. Callers get the help they need, and you get a complete call summary delivered to your dashboard.

  • Answers in 2 rings, 24/7/365
  • Captures caller details and requests
  • AI-powered call summaries delivered instantly

Everything you need to manage patient communications

Built for healthcare practices that require the highest level of security and compliance.

AI Receptionist

Natural-sounding AI that answers calls, takes messages, and captures appointment requests around the clock.

Secure Notifications

PHIPA-compliant call notifications with AI-generated summaries accessible via your secure dashboard.

Appointment Requests

AI captures appointment requests with preferred dates and times, then your office confirms through your existing system.

Team Email Alerts

After every call, your team gets a secure email with a summary, caller details, and any action items.

See how compliance works in practice

Book a walkthrough of our PHIPA-compliant architecture.

AI that doesn't just answer calls — it understands them

Every call is automatically analyzed for sentiment, intent, and revenue opportunities. Know exactly what your callers need — and never miss a chance to help them.

Call Intelligence Dashboard

Last 30 days — Sample Data

87%
Positive Sentiment
342
Calls Analyzed
23
Revenue Opportunities
$4,200
Est. Revenue Recovered

Caller Sentiment

Positive
87%
Neutral
9%
Negative
3%
Frustrated
1%

Call Categories

New Patient
89
Scheduling
76
General Inquiry
64
Billing
42
Insurance
38
Follow-up
33
Trending topics:Teeth whiteningInsurance coverageWeekend hoursEmergency careNew patient formsPricingInvisalignPayment plans

Stop guessing what your callers want. Let AI show you — automatically, on every call.

Call Intelligence included free with all plans.

Not HIPAA. Not “HIPAA-grade.” PHIPA.

If you're a regulated health practitioner in Ontario, your obligations are under PHIPA — the Personal Health Information Protection Act. “HIPAA-grade” is a marketing term, not a legal standard. Your college, your patients, and your insurer expect you to comply with Ontario law.

Canadian data

All data stored in a Canadian data centre in Toronto. Never leaves Canada.

No transcripts

Raw audio and transcripts are never stored. Only structured metadata is retained.

Encrypted phone numbers

Caller phone numbers are encrypted at rest with a dedicated key. HMAC-SHA256 hash for repeat-caller detection.

Documented

Full PHIPA compliance statement available on request. Audit-ready architecture.

Your receptionist's most reliable backup

We don't replace your front desk team — we empower them. When they're busy helping someone in person, on another call, at lunch, or it's after hours, our AI ensures every caller gets the attention they deserve.

Zero Missed Opportunities

Every unanswered call is a potential patient walking away. Our AI picks up instantly when your receptionist can't — no hold music, no voicemail, no lost business.

  • Answers within 2 rings
  • Natural conversation flow
  • 24/7/365 availability

Instant Call Summaries

Every conversation is analyzed by AI and a detailed summary is accessible through your secure dashboard. No more sticky notes, no more forgotten messages.

  • Up to 4 recipients per line
  • PHIPA-compliant delivery
  • Searchable call history

Round-the-Clock Coverage

Emergencies don't wait for office hours. Whether it's 2 PM or 2 AM, your callers reach someone who can help — and you wake up to organized messages.

  • After-hours call handling
  • Weekend & holiday coverage
  • No overtime costs

When Your AI Backup Steps In

Front Desk Busy

Patient at window, another call in progress — AI catches the overflow.

High Call Volume

Monday mornings, peak hours — every call answered.

After Hours

Evenings, weekends, holidays — no more voicemail abandonment.

Routine Requests

Appointment requests, refills, directions — handled automatically.

0

Missed calls with AI backup

Fast

Priority setup to go live

24/7

Coverage without extra staff

Straightforward pricing. No surprise overages.

Billed monthly. 7-day free trial, no credit card required.

Starter

1 phone line · 100 minutes/month

$98CAD/mo
Start Free Trial
  • 1 phone line
  • 100 included minutes
  • 24/7 AI call answering
  • Message-taking & caller capture
  • Call Intelligence (included)
  • Email notifications
  • Dashboard access
Most popular

Business

3 phone lines · 400 minutes/month

$198CAD/mo
Start Free Trial
  • 3 phone lines
  • 400 included minutes
  • 24/7 AI call answering
  • Appointment capture
  • Call Intelligence (included)
  • Email notifications
  • Dashboard access
  • Custom greeting per line
  • Priority support

Premium

6 phone lines · 1,000 minutes/month

$598CAD/mo
Start Free Trial
  • 6 phone lines
  • 1,000 included minutes
  • 24/7 AI call answering
  • Appointment capture
  • Call Intelligence (included)
  • Email notifications
  • Dashboard access
  • Custom greeting per line
  • Multi-location support
  • Priority support
  • Dedicated onboarding

Custom

Unlimited lines · 3,000+ minutes/month

$998CAD/mo
Start Free Trial
  • Unlimited phone lines
  • 3,000+ included minutes
  • 24/7 AI call answering
  • Appointment capture
  • Call Intelligence (included)
  • Email notifications
  • Dashboard access
  • Custom greeting per line
  • Multi-location support
  • Priority support
  • Dedicated onboarding
  • Custom integrations
  • SLA guarantee

Overage rates from $0.18/min. Call Intelligence included FREE for all plans.

For comparison: AnswerConnect charges CAD $325 for 100 minutes with no PHIPA commitment.

Frequently asked questions

Modern healthcare office desk with warm lighting

Your next patient is calling right now. Will you answer?

Every hour without Vocatively is another missed call, another patient who went elsewhere. Fast priority setup. No long-term contract. No risk.

Questions? Reach us at hello@vocatively.app