Simple, transparent pricing

Per-minute pricing. No surprises. Call Intelligence included with every plan.

All prices in CAD, billed monthly.

Starter

For solo operators and small businesses

$65/mo

CAD, billed monthly

150 min
$0.35/min extra
  • 150 minutes included
  • AI answering 24/7
  • 5-layer spam shield (free)
  • Call recordings
  • Call Intelligence
  • SMS + encrypted email summaries
  • 1 phone number
  • 3 dashboard users

7-day free trial • No credit card required

Most Popular

Business

For growing teams with higher call volume

$269/mo

CAD, billed monthly

750 min
$0.27/min extra
  • 750 minutes included
  • Everything in Starter
  • Appointment booking (Google Calendar, Calendly)
  • Direct call transfers
  • Texts during calls
  • Multi-location (up to 3)
  • Custom greeting
  • Weekly insights
  • 10 dashboard users
  • Priority email support

7-day free trial • No credit card required

Premium

For multi-location businesses and teams

$539/mo

CAD, billed monthly

1,500 min
$0.24/min extra
  • 1,500 minutes included
  • Everything in Business
  • Warm handoff transfers
  • Custom AI training
  • Advanced analytics
  • 5 locations
  • Unlimited dashboard users
  • Priority support
  • Dedicated onboarding

7-day free trial • No credit card required

Custom

For enterprises with custom requirements

$1349/mo

CAD, billed monthly

4,000 min
Custom/min extra
  • 4,000 minutes included
  • Everything in Premium
  • Custom app development
  • Custom AI agent
  • API access
  • Dedicated account manager
  • SLA guarantees
  • Unlimited locations

Your AI receptionist doesn't stop at your plan limit.

If you're approaching your limit, we'll let you know and suggest an upgrade. Your AI receptionist continues answering calls beyond your included minutes — overage minutes are billed at your plan's rate so your business stays responsive.

* See our Terms of Service for details.

Everything included

No add-ons. No hidden fees. Everything you need from day one.

Spam Filtering

Spam and robocalls are automatically detected and filtered. They're never counted toward your call limit.

Call Intelligence

AI-powered sentiment, categorization, and revenue opportunity detection.

Advanced Analytics

Detailed call logs, AI summaries, and performance insights in your dashboard.

24/7 Availability

AI receptionist answers calls around the clock, every day.

Call Summaries

AI-generated summaries and insights for every call.

Team Management

Add users to your dashboard with role-based permissions.

Email Notifications

Get notified after every call with a summary delivered to your inbox.

Canadian Numbers

Local Canadian phone numbers in any area code.

Frequently asked questions

Everything you need to know about our pricing

What counts toward my minutes?

Minutes are counted for the duration of each AI conversation with a caller. Spam calls that are automatically filtered are NOT counted and cost you nothing.

Can I change plans later?

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you get immediate access to more calls and features. Downgrades take effect at the start of your next billing cycle.

Is there a contract or commitment?

No long-term contracts. Your plan is billed monthly and you can cancel anytime.

What happens if I exceed my minutes?

Your AI receptionist keeps answering calls even if you exceed your plan's included minutes. We’ll notify you as you approach your limit and suggest an upgrade. Extra minutes are billed at your plan's overage rate so your business stays responsive.

Do you offer a free trial?

Yes! All plans come with a 7-day free trial. No credit card required to start. You’ll get full access to all features in your chosen plan.

What is Call Intelligence?

Call Intelligence uses AI to analyse calls for sentiment, intent, and potential revenue opportunities. It categorizes calls, flags potential missed bookings, and surfaces trending topics — like new vs returning caller patterns. Results are AI-generated estimates and should be reviewed by your team for important business decisions. Included with your plan.

How does call forwarding work?

You keep your existing business phone number. Simply set up call forwarding with your phone provider (Bell, Rogers, Telus, etc.) to forward unanswered calls to your Vocatively AI line. We support landlines, cellphones, and VoIP systems (Vonage, RingCentral, Grasshopper, and more). Most businesses use "forward on busy/no answer" so the AI only picks up when staff can't. After you sign up, your dashboard has step-by-step instructions for your specific phone type.

Can I keep my existing phone number?

Yes. Vocatively works alongside your current phone number — you don't need to change it. We provide a dedicated AI phone line that your existing number forwards to. Your callers continue reaching the same number they always have.

I use my cellphone for business calls. Will this work?

Yes. Solo operators and small businesses often use a personal cellphone. You can set up conditional forwarding so the AI only answers when you don't pick up. One thing to note: if you forward ALL calls from your cell, the AI cannot transfer calls back to that same number (forwarding loop). We recommend "forward on no answer" — your dashboard will walk you through the exact codes for your carrier.

What if I have a VoIP phone system?

Vocatively works with all major VoIP providers including Vonage, RingCentral, 8x8, Grasshopper, Google Voice, and Microsoft Teams Phone. VoIP forwarding is set up through your admin portal (not star codes). Your dashboard includes step-by-step guides for each provider, including tips on disabling call screening prompts that can interfere with AI answering.

What happens when the AI can't understand a caller?

If the AI struggles to understand a caller after 2-3 attempts — due to accent, language barrier, or poor phone quality — it will politely let the caller know that someone from the office will call them back directly. It collects whatever details it can and ensures no caller is left frustrated.

Do callers know they're speaking to an AI?

Yes. Our AI receptionist identifies itself as an AI assistant at the start of every call. This is both ethical and required in some jurisdictions. Most callers appreciate the immediate response and helpful service — no more voicemail or being put on hold.

Can the AI handle after-hours calls differently?

Yes. Most businesses forward all calls to Vocatively after hours (*72 on landlines) and switch to "forward on busy/no answer" (*90) during business hours. The AI adapts its greeting based on your business hours — informing callers during off-hours that the office is closed while still capturing their request and details.

What if my phone provider isn't listed in your setup guide?

Contact support@vocatively.app with your provider name and we'll create custom forwarding instructions for you — or walk you through it on a call. We've set up forwarding for dozens of phone systems across Canada.

Is Vocatively available in Quebec?

Not at this time. Quebec’s Law 25 (privacy) and Bill 96 (French language) require full French-language service and additional privacy safeguards that we have not yet implemented. We are committed to meeting these requirements and will update this page when Quebec availability is confirmed. We apologize for any inconvenience.

Can healthcare practices use Vocatively?

Vocatively is designed for general business use and is not suitable for regulated healthcare practices that handle protected health information (PHI). If your practice is subject to PHIPA, HIPAA, or similar healthcare privacy regulations, this service is not appropriate for your needs. Veterinary clinics and non-regulated wellness businesses are welcome.

Ready to get started?

Start your 7-day free trial today. No credit card required.